Retail Product & Pricing Specialist

Hy-Vee, Inc.•Marshall, MN

13d•$12 - $15

About The Position

The Retail Product & Pricing Specialist works in the Grocery department and maintains department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role ensures products are available to customers in a timely manner and item parameters are accurately maintained in product management software. The specialist supports store management with gross profit analysis and management reporting, maintains accurate inventory information, and uses product management software to reduce out-of-stocks and manage inventory. The role ensures pricing, signage, orders, special buys, price changes, and product information are accurate and timely. It also supports product placement and resets, manages obsolete and excess inventory, monitors unsaleable goods, and works with vendors and department managers. The position provides friendly customer service, assists customers with products and other shopping needs, follows company and store policies, and may assist in other store areas as needed. It reports to the District Store Director, Store Manager, and Assistant Managers of HWH, Perishables, Store Operations, and eCommerce. There are no direct reports. The position is non-exempt, and employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school education or equivalent experience.
Strong basic math skills, including arithmetic with fractions, decimals, and percentages.
Over six months to one year of similar or related experience.
Ability to solve practical problems involving varied situations with limited standardization and interpret instructions.
Ability to obtain basic information through interviews, guide people by providing basic direction, and follow technical manuals.
Ability to interact with people as required by the role.
Ability to exert up to 50 pounds of force occasionally.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability including near and distant vision, depth perception, color vision, and field of vision, with or without correction.

Responsibilities

Maintain standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Create a friendly atmosphere through flexibility, teamwork, courteous service, and positive customer interactions.
Assist customers with locating or reaching products, handling heavy items, and communicating suggestions or requests.
Assist store management with gross profit analysis and management reporting.
Maintain accurate inventory information for monthly inventory.
Use product management software to minimize out-of-stocks and manage inventory, item parameters, and signage.
Ensure advertised, EDLP, and RDA items are correctly priced and signed, and that sufficient quantities are ordered.
Maintain accurate parameters for special buys in product management applications.
Perform inventory and pricing verification in accordance with company policy.
Work with upper management on product placement for new items and resets.
Reduce obsolete and discontinued inventory for quick sale and work with store management to minimize excess inventory.
Monitor and report damaged or unsaleable merchandise and implement reduction solutions.
Edit and transmit replenishment and advertising orders.
Complete price and product information changes in a timely manner.
Assist department managers with product management questions.
Work with DSD vendors, check in deliveries, and balance vendor invoices.
Follow company and department guidelines for personal hygiene, dress, and conduct.
Report to work as scheduled and on time.
Assist in other store areas and perform related duties or special projects as required.