About The Position

The Retail Product & Pricing Specialist works in the Grocery department and maintains customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability standards. The role ensures products are available to customers in a timely manner and item parameters are accurately maintained in product management software. It also supports store management with gross profit analysis, inventory accuracy, product pricing, replenishment, advertising orders, and product placement. The position requires frequent customer, supplier/vendor, and public contact, and responsibility for company assets and confidential store inventory, cost, and margin information.

Requirements

  • High school education or equivalent experience.
  • Over six months to one year of similar or related experience.
  • Strong basic math skills, including arithmetic with fractions, decimals, and percentages.
  • Ability to solve practical problems involving varied circumstances with limited standardization and to interpret instructions.
  • Ability to obtain basic information through interviews, provide basic direction, follow technical manuals, and interact with people.
  • Ability to exert up to 50 pounds of force occasionally.
  • Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.

Responsibilities

  • Maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
  • Create a friendly atmosphere, encourage employees to greet customers, and provide prompt, courteous, and efficient service.
  • Assist customers with locating products, reaching or handling items, and communicating suggestions or requests.
  • Assist store management with gross profit analysis and other management reporting.
  • Ensure inventory information is accurate for monthly inventory.
  • Use product management software to reduce out-of-stocks and maintain accurate item parameters and signage.
  • Ensure advertised, EDLP, and RDA items are correctly priced and signed, and that sufficient quantities are ordered.
  • Maintain accurate parameters for special buys and perform inventory and pricing verification according to company policy.
  • Work with upper management on product placement for new items and resets.
  • Reduce obsolete and discontinued inventory for quick sale; monitor excess inventory and work with store management to minimize it.
  • Monitor and report damaged or unsaleable goods and implement solutions to reduce them.
  • Edit and transmit replenishment and advertising orders.
  • Complete price and product-information changes for all items in a timely manner.
  • Assist department managers with product management questions.
  • Work with DSD vendors, check in deliveries, and balance vendor invoices.
  • Follow company and store policies, including personal hygiene and dress guidelines, and report to work as scheduled and on time.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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