Retail Product and Pricing Specialist
About The Position
The Retail Product & Pricing Specialist maintains department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role ensures products are available to customers in a timely manner and that item parameters are accurately maintained in product management software. It also supports store management with gross profit analysis and reporting, inventory accuracy, pricing, ordering, replenishment, and product presentation. The position provides friendly and efficient customer service, supports customers with locating and handling products, and works with store management, department managers, and vendors to maintain accurate product information and inventory. It is accountable to the District Store Director, Store Manager, and Assistant Managers of HWH, Perishables, Store Operations, and eCommerce. No positions report to this role.
Requirements
- High school education or equivalent experience.
- Strong basic math skills, including arithmetic with fractions, decimals, and percentages.
- Over six months to one year of similar or related experience.
- Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
- Ability to interview to obtain basic information, guide people by providing basic direction, follow technical manuals, and interact with people.
- Ability to exert up to 50 pounds of force occasionally.
- Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
- Visual ability covering near and distance vision, depth perception, color vision, and field of vision, with or without correction.
- Successful completion of a pre-employment drug screen is required.
Responsibilities
- Maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
- Promote a friendly atmosphere and provide prompt, courteous, efficient, and helpful service to customers.
- Assist customers by locating products, reaching or loading items, and relaying suggestions or requests.
- Assist store management with gross profit analysis and management reporting.
- Maintain accurate inventory information for monthly inventory.
- Use product management software to minimize out-of-stocks and inventory, maintain item parameters and signage, and maximize sales and profits.
- Ensure advertised, EDLP, and RDA items are correctly priced and signed and that sufficient quantities are ordered.
- Maintain accurate parameters for special buys in product management applications.
- Perform inventory and pricing verification according to company policy.
- Work with upper management on product placement for new items and resets.
- Reduce obsolete and discontinued inventory for quick sale and work with store management to minimize excess inventory.
- Monitor and report damaged or unsaleable products and implement solutions to reduce them.
- Edit and transmit replenishment and advertising orders.
- Complete price and product-information changes for all items in a timely manner.
- Assist department managers with product-management questions.
- Work with DSD vendors and check in and balance vendor invoices.
- Follow department and company guidelines for personal hygiene and dress, and adhere to company policies and store guidelines.
- Report to work as scheduled and on time.
- Assist in other store areas and perform other job-related duties and special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
