Retail Processor

MERS Goodwill•Chesterfield, MO

About The Position

MERS/Missouri Goodwill Industries is seeking an energetic, self-motivated, and professional Retail Processor for its Chesterfield Store - Valley team. The role supports the organization's mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The Retail Processor handles donated and purchased goods, assesses and sorts items for different sales channels or disposal, and helps maintain store operations and customer service standards.

Requirements

  • No degree is required.
  • Ability to communicate effectively with co-workers, customers, and management.
  • Ability to stay organized and interact with a diverse work population.
  • Math skills sufficient for addition, subtraction, multiplication, and division.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Handle all donations with care and respect.
  • Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
  • Inspect donated and purchased goods to identify quality and determine whether items are appropriate for the sales floor, recycling, or online sales.
  • Identify and price items according to the guidelines of the AMI pricing software.
  • Maintain high quality and quantity standards while working quickly and steadily.
  • Stock, straighten, and rotate merchandise, and maintain cleanliness throughout the store.
  • Provide positive customer service to in-person customers and donors and to callers, including greeting, assisting, and thanking them.
  • Keep the store clean by sweeping, dusting, mopping, and shining surfaces.
  • Establish and maintain positive, professional relationships with team members and leadership, and work across teams to improve communication.
  • Use safe work practices, remain alert to hazards, remove obstructions, and keep aisles and designated walkways free of debris.
  • Maintain a professional appearance and follow MERS/Goodwill's dress code.
  • Safeguard agency assets, including cash, donated items, and purchased items, and report theft or unauthorized possession of agency assets.
  • Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • Perform other duties as assigned.

Benefits

  • Monthly bonus potential of up to $250.
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits beginning on the first of the month following hire for employees working 20 or more hours per week.
  • Voluntary Life and AD&D Insurance beginning on the first of the month following hire for employees working 20 or more hours per week.
  • 403(B) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
  • 403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
  • 401(A) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
  • PTO accrual of up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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