Retail Pool Attendant/Activities Coordinator - Full Time -- DiamondHead Beach Resort
About The Position
Responsible for promoting and providing a positive, fun, entertaining, and informational environment that fosters an inspiring guest experience. Also responsible for demonstrating and promoting a best possible experience for guests while maintaining the pool area, keeping it clean and free of debris, providing towel service, and fulfilling other guest requests as needed. Create age-appropriate games for children/adults & supervise children’s activities, resolve disputes between children as necessary. Maintain safe & clean facility, maintain inventory & storage supplies on a monthly/daily basis; print month end reports for Activities & pool towels to justify inventory balance. Responsible for the general maintenance and cleanliness of the pool area/equipment, notifying leadership of any issues that need to be addressed. Performs various site duties, including, but not limited to: monitoring pool/spa usage and supporting guest needs, managing towel stock and handing out towels as requested. Operate point-of-sale (POS) system to complete retail transactions accurately. Promote and upsell poolside retail items (e.g., sunscreen, swimwear, beverages, snacks, branded merchandise). Keep retail displays clean, stocked, and visually appealing. Provides the critical first impression to all guests, having a natural passion for delivering exceptional service.
Requirements
- Must be able to read, write, speak and understand English.
- Must be able to respond to visual and aural cues.
- Previous guest/customer service required.
- Strong organizational and leadership qualities.
- Interpersonal skills and dedicated commitment to excellence.
- Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.
- Must be able to work nights, weekends and holidays as required.
Nice To Haves
- CPR/First Aid Certification highly preferred
Responsibilities
- Promote and provide a positive, fun, entertaining, and informational environment that fosters an inspiring guest experience.
- Demonstrate and promote a strong commitment to providing the best possible experience for guests.
- Maintain the pool area, keeping it clean and free of debris.
- Provide towel service and fulfill other guest requests as needed.
- Create age-appropriate games for children/adults and supervise children’s activities.
- Resolve disputes between children as necessary.
- Maintain a safe and clean facility.
- Maintain inventory and storage supplies on a monthly/daily basis.
- Print month-end reports for Activities & pool towels to justify inventory balance.
- Perform general maintenance and cleanliness of the pool area/equipment, notifying leadership of any issues.
- Monitor pool/spa usage and support guest needs.
- Manage towel stock and hand out towels as requested.
- Operate point-of-sale (POS) system to complete retail transactions accurately.
- Promote and upsell poolside retail items (e.g., sunscreen, swimwear, beverages, snacks, branded merchandise).
- Keep retail displays clean, stocked, and visually appealing.
- Provide the critical first impression to all guests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
