Pool & Beach Attendant
About The Position
The Pool & Beach Attendant helps create a clean, safe, and enjoyable pool and beach experience for resort guests. The role involves engaging with guests, supporting their needs, maintaining the pool and beach areas, monitoring pool safety, and coordinating with housekeeping to keep towels available. The attendant also helps guests check in and find an available place to set up, prepares and breaks down the pool area, and follows department procedures for cleaning and handling soiled linen and trash. The position requires a friendly, helpful manner and the ability to work varied shifts, including nights, weekends, and holidays.
Requirements
- High school diploma or equivalent.
- Experience in a guest service role.
- Engaging and energetic personality.
- Ability to remain on one's feet for an extended period.
- Ability to communicate effectively.
- Ability to lift, carry, and position loads of at least 25 pounds.
- Availability to work varied shifts, including nights, weekends, and holidays.
Responsibilities
- Engage with guests and ensure their stay is going well.
- Work as part of a team to enhance the guest experience.
- Maintain an active presence around the pool and beach, ensuring cleanliness and guest satisfaction.
- Monitor pool usage and ensure guests comply with posted safety rules and guidelines to help ensure the safety of guests and hotel staff.
- Coordinate with housekeeping to ensure clean towels are readily available.
- Check in guests arriving at the pool area, help identify them as hotel or resort guests, and assist them in finding an available area to set up.
- Clean all areas according to prescribed procedures and department standard operating procedures.
- Set up and break down the pool area for the day.
- Remove soiled linen and trash from service areas and take them to the appropriate locations as prescribed.
- Respond in a friendly and helpful manner to guests and team members.
- Immediately report damage or incidents to a supervisor or the security department.
- Complete special projects assigned by management.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
