Pool & Beach Attendant
About The Position
The Pool & Beach Attendant helps create a clean, safe, and memorable pool and beach experience for hotel guests. The role involves engaging with guests, maintaining the pool and beach areas, monitoring pool use and compliance with posted safety rules, coordinating with housekeeping to keep towels available, checking in arriving guests, and setting up and breaking down the pool area. The attendant also removes soiled linen and trash, reports damage or incidents, completes assigned projects, and performs other duties as assigned. The position is at Hyatt Regency Grand Reserve Puerto Rico, a resort in the Pyramid Global Hospitality portfolio.
Requirements
- High school diploma or equivalent.
- Experience in a guest service role.
- Engaging and energetic personality.
- Ability to work on feet for an extended period.
- Ability to communicate effectively.
- Ability to lift, carry, and position loads of at least 25 pounds.
- Availability to work varied shifts, including nights, weekends, and holidays.
Responsibilities
- Engage with guests to ensure their stay is going well.
- Work as a team to enhance the guest experience.
- Maintain an active presence around the pool and beach areas, ensuring cleanliness and guest satisfaction.
- Monitor pool usage and ensure guests comply with posted safety rules and guidelines to help protect guests and hotel staff.
- Work closely with housekeeping to ensure towels are clean and readily available.
- Check in arriving guests to the pool area, help identify them as hotel or resort guests, and help them find an available area to set up for the day.
- Clean all areas as prescribed while following department standard operating procedures.
- Set up and break down the pool area.
- Remove soiled linen and trash from service areas and take them to the appropriate locations as prescribed.
- Respond to guests and team members in a friendly and helpful manner.
- Immediately report damage or incidents to a supervisor or the security department.
- Complete special projects as assigned by management.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
