Retail Picture Framer

Michaels Stores•Charleston, SC

1d•Onsite

About The Position

The Retail Picture Framer helps customers find products and create custom framing solutions while building customer relationships. The role also supports store operations by maintaining assigned areas, helping keep the store safe, clean, well-merchandised, and in stock, and delivering sales and production results. The position is based in a public retail store. Most public areas are climate controlled, though some stock rooms may not be; occasional outdoor work may occur when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Michaels offers benefits that may be available depending on position and eligibility, including a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and voluntary insurance options. Team members also receive employee discounts and access to partner discount programs.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Ability to bend, lift, carry, reach, and stretch regularly; move throughout the store; and remain standing for long periods.
Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
Meet applicable federal, state, and local legal requirements for the job.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Follow Standard Operating Procedures and company programs and policies to ensure compliance with applicable laws and requirements.
Build customer relationships and create custom framing solutions using the Elevated ABC Deliver approach; achieve sales and production results.
Complete framing orders accurately, to a high quality, and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service, help customers locate products, and offer solutions.
Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, and serve as a positive role model for the organization’s vision and values.
Participate in truck unloading and stocking, following truck standards and completing the work within budget.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.