Retail Part Time Picture Framer

Michaels Stores•Pittsburgh, PA
•Onsite

About The Position

The Picture Framer leads and coaches a team of framers focused on building customer relationships and creating custom framing solutions. The role drives custom framing sales and helps customers find memorable framing solutions for their art. It assists the Store Manager with store operations, compliance, team development, workload planning, sales performance, inventory, safety, and shrink management. The position also serves as Manager on Duty and supports customer service, stocking, and omnichannel processes.

Requirements

  • Basic computer skills.
  • Ability to bend, lift, carry, reach, and stretch regularly; move throughout the store; and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Previous custom framing experience is preferred.
  • Retail management experience.
  • Experience leading a sales team.

Responsibilities

  • Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, ensuring compliance with laws and requirements, executing company policies and standards, and holding the team accountable for store conditions and results.
  • Develop and coach team selling behaviors.
  • Lead delivery of high-quality custom framing solutions on time by planning workload with the Store Manager.
  • Achieve personal key performance indicators and manage the framing team toward its role KPIs.
  • Review sales and production workload and build plans and sales-floor time for networking.
  • Manage and execute assigned inventory management processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty.
  • Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development and performance management activities; and use leadership competencies for continued self-development.
  • Partner daily with Managers on Duty regarding framing expectations and other framers.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking processes, ensuring standards are followed and completed within budget.
  • Follow Standard Operating Procedures and company programs and ensure a safe environment.
  • Acknowledge customers, help them locate products, and provide solutions.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Various voluntary insurance options.
  • Employee discounts and partner discount programs.
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