Retail Picture Framer

Michaels•Charleston, SC
•Onsite

About The Position

The Retail Picture Framer builds customer relationships by creating memorable custom framing solutions for customers’ art and helping customers shop the store. The role helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment while delivering sales and production results. It includes completing framing orders to a high standard and on time, maintaining the ready-made frame department and other assigned areas, and supporting store operations such as stocking, cash handling, and omnichannel processes. The position involves working in a public retail store and frame shop, with work hours that include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to meet the physical requirements of the role, including regular bending, lifting, carrying, reaching, and stretching; moving throughout the store; standing for long periods; lifting heavy boxes and frames; and accessing high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and Company programs, policies, and standards to comply with applicable laws and requirements.
  • Use Elevated ABC Deliver and personal designer practices to build customer relationships and create custom framing solutions.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products and find what they are looking for, and provide solutions.
  • Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store.
  • Support shrink and safety programs.
  • Interact with others respectfully, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking while following truck standards and budget requirements.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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