Retail Pharmacy Technician

Advocate Health•Port Washington, WI

8d•$22 - $33•Onsite

About The Position

The Retail Pharmacy Technician assists licensed pharmacists with technical duties involved in preparing and distributing medications. Work may include selecting, preparing, and labeling medications, including hazardous drugs and controlled substances; supporting medication distribution, procurement, inventory control, and documentation; and performing nonsterile compounding or sterile IV admixture where applicable. The technician may also help with patient information entry, insurance verification, cashiering, third-party billing, medication histories, immunizations under pharmacist supervision, and medication deliveries in an Advocate Health-owned vehicle. The role follows organizational policies and applicable legal, regulatory, and accreditation standards. The technician may support quality improvement, train technicians or extenders, and undertake other duties as assigned. The position is full time, 40 hours per week, at Aurora Pharmacy #1264 in Port Washington. The stated schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m., though it may vary with system needs. Flexibility to travel between pharmacy locations is required.

Requirements

High school diploma or GED equivalent.
Registration or licensure with the state board of pharmacy, according to the requirements of the state of employment.
Obtain Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) certification within 18 months of the start date, or sooner if required by state rules.
No work experience is required.
Excellent verbal and written communication skills.
Ability to work effectively with multiple departments and matrix organizational structures.
Ability to influence and develop others toward common goals and outcomes.
Strong organizational skills and ability to work effectively with moderate guidance or direction.
Effective critical thinking, creativity, problem-solving, and decision-making skills.
Expert knowledge of metrics used to measure revenue cycle quality and processes.
Ability to lead a diverse group of teams.
Ability to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above the shoulders.
Ability to walk and stand considerably, push a mobile cart of approximately 50 pounds, and lift 35 pounds of material.
Functional vision, touch, and hearing.
Ability to speak and be understood by others to communicate effectively.
Ability to perform frequent fine motor tasks with the hands and wrists, including writing, typing, computer data entry, and medication preparation using syringes.
Ability to take precautions to avoid inadvertent needle sticks, minor cuts, or bruises.
Ability to operate all equipment necessary to perform the job.
Flexibility to travel between pharmacy locations.

Responsibilities

Assist licensed pharmacists with technical duties related to medication preparation and distribution.
Accurately select, prepare, and label medications for patients, including hazardous drugs and controlled substances.
Assist with medication distribution tasks.
Screen telephone calls and route them appropriately using proper telephone and voicemail etiquette.
Assist with daily pharmacy procurement, inventory control, and outdate checking.
Complete documentation for removing, stocking, and wasting controlled substances, where applicable.
Perform nonsterile compounding according to proper USP standards, where applicable.
Perform sterile IV admixture using proper aseptic technique, where applicable.
Inspect assigned medication storage areas for adherence to storage policies.
Complete and document medication admission histories, as applicable at the facility level.
Seek additional duties when required work is complete and accept other assigned duties.
Participate in quality improvement initiatives, as needed, to support the excellence of departmental services.
Assist in training pharmacy technicians and extenders on pharmacy policies, procedures, and workflows, where applicable.
Follow organizational policies and procedures and comply with legal, regulatory, and accreditation standards.
Support area leaders with goals and work assignments.
Obtain and record initial patient demographics and other required information; enter required information into the pharmacy system for record keeping, insurance verification, and label generation; and perform cashiering.
Develop competence in third-party billing functions.
Demonstrate knowledge and skills necessary to provide care appropriate to the ages of patients served.
Obtain immunization certification and perform patient immunizations under a registered pharmacist's supervision, where applicable.
Operate an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the department.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay, such as shift and on-call pay, based on the teammate's position.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.