Retail Pharmacy Technician

Banner Health•Phoenix, AZ

About The Position

Prepare, dispense, and compound medications under the direct supervision of a licensed pharmacist. Provide prescription support services to help ensure safe, appropriate, effective, and efficient medication therapy. The role requires excellent customer service, attention to detail, problem-solving, documentation, and computer skills. Work with the multidisciplinary healthcare team to support pharmaceutical care, pharmacy billing, record keeping, reporting, inventory management, and medication delivery. The position follows a varied schedule of 10-hour shifts, typically 10:00 AM to 8:00 PM, with two weekends off each month. Scheduling may vary based on department and operational needs.

Requirements

  • Pharmacy Technician licensure and active Pharmacy Technician certification, or Pharmacy Intern licensure, in the state of practice.
  • Arizona incumbents must provide the Arizona Board of Pharmacy Wallet Card at the time of hire.
  • Typically 0–2 years of relevant work experience.
  • Ability to attend and successfully complete 160 hours of on-the-job training.
  • Strong customer service focus and superior problem-solving abilities.
  • Ability to complete moderate to difficult mathematical calculations using a handheld calculator.
  • BSS Registry Team members and Travelers are not required to possess a valid driver’s license or be eligible for coverage under the company’s auto insurance policy, and are not eligible to drive on behalf of Banner.

Nice To Haves

  • Associate or bachelor’s degree in a related field.
  • Proficiency and experience with third-party claims adjudication and claims rejection reconciliation.
  • Proficiency and experience with non-sterile, sterile, and hazardous drug compounding.
  • Work experience demonstrating analytical ability, judgment, and interpersonal skills in pharmacy or healthcare.
  • Experience and proficiency with Word, Excel, Outlook, or comparable software applications.
  • Additional related education and/or experience.

Responsibilities

  • Review and interpret prescriptions under the direct supervision of a pharmacist.
  • Prepare and dispense the appropriate amount of medication under pharmacist supervision and deliver medications accurately to patients.
  • Answer phones, accept prescriptions, and communicate with patients in the waiting area as needed.
  • Assist with inventory, maintain a clean work environment, and perform administrative duties assigned by supervising pharmacists or senior technicians.
  • Follow policies, procedures, and regulatory requirements, and perform other work assignments.
  • Support pharmacy billing activities, record keeping, reporting, inventory management, and appropriate medication delivery.

Benefits

  • Hire-on incentive up to $2,500; details provided by the recruiter during the interview process.
  • Flat-rate $1/hour weekend shift differential.
  • 18% night shift differential when applicable.
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