Retail Pharmacy Technician

Advocate Health • Milwaukee, WI

8d • $22 - $33 • Onsite

About The Position

The Retail Pharmacy Technician assists licensed pharmacists with technical duties related to medication preparation and distribution in the Medical Office Building Outpatient Pharmacy at St. Luke's Medical Center. The pharmacy is open Monday through Friday from 7:30 a.m. to 5:30 p.m., with shifts varying within those hours. The role includes preparing and labeling medications, supporting medication distribution and inventory work, handling pharmacy records and billing tasks, and providing customer-facing assistance. Duties involving compounding, sterile IV admixture, immunizations, and controlled substances apply where applicable and are performed under the relevant standards and supervision. The technician may help train others, support quality improvement, deliver medications and supplies, and perform other related duties as assigned.

Requirements

• High school diploma or GED equivalent.
• Registration or licensure with the state board of pharmacy, according to the requirements of the state of employment.
• Obtain Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) certification within 18 months of the start date, or sooner if required by state regulations.
• Excellent verbal and written communication skills.
• Ability to work effectively with multiple departments and matrix organizational structures.
• Strong ability to influence and develop others toward common goals and outcomes.
• Strong organizational skills and ability to work effectively with moderate guidance or direction.
• Effective critical thinking, creativity, problem-solving, and decision-making skills.
• Expert knowledge of metrics used to measure revenue cycle quality and processes.
• Ability to lead a diverse group of teams.
• Ability to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above the shoulders.
• Ability to walk and stand considerably, push a mobile cart weighing approximately 50 pounds, and lift 35 pounds of material.
• Functional vision, touch, and hearing; ability to speak and be understood by others.
• Frequent fine motor movement of the hands and wrists for tasks such as writing, typing, computer data entry, and medication preparation, including syringe use.
• Ability to take precautions to avoid inadvertent needle sticks, minor cuts, and bruises.
• Flexibility to travel between pharmacy locations.

Responsibilities

• Assist licensed pharmacists with technical duties related to medication preparation and distribution.
• Select, prepare, and label medications accurately, including hazardous drugs and controlled substances.
• Assist with medication distribution tasks.
• Screen telephone calls and route them appropriately, using proper telephone and voicemail etiquette.
• Assist with pharmacy procurement, inventory control, and outdate checking.
• Complete required documentation for removing, stocking, and wasting controlled substances, where applicable.
• Perform nonsterile compounding in accordance with proper USP standards, where applicable.
• Perform sterile IV admixture using proper aseptic technique, where applicable.
• Inspect assigned medication storage areas for compliance with storage policies.
• Complete and document medication admission histories, as applicable at the facility level.
• Seek additional duties when required work is complete and accept other duties as assigned.
• May participate in quality improvement initiatives to support excellent departmental services.
• May assist in training pharmacy technicians and extenders on pharmacy policies, procedures, and workflows, as applicable at the entity level.
• Follow organization policies and procedures and comply with legal, regulatory, and accreditation standards.
• Support area leaders with goals and work assignments.
• Obtain and record initial patient demographic and other required information; enter required information into the pharmacy system for record keeping, insurance verification, and label generation; and perform cashiering.
• Develop competence in third-party billing functions.
• Demonstrate knowledge and skills necessary to provide care appropriate to the age of patients served.
• May obtain immunization certification and administer immunizations under the supervision of a registered pharmacist, where applicable.
• Operate an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies when required by the designated department.
• Operate equipment necessary to perform the job and travel between pharmacy locations as needed.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay where applicable, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED