Retail Parts Pro

Advance Stores Company • Deerfield Beach, FL

13d

About The Position

The Retail Parts Pro is a professional-level sales position supporting advanced functions of the do-it-yourself (DIY) business. The role requires expert knowledge of store systems, advanced automotive systems and parts, and the ability to identify issues, troubleshoot, assist with projects, and source parts from multiple channels, including special orders and second sources. The position also requires in-depth knowledge of store inventory and maintenance processes. This is a full-time position.

Requirements

• Have 3–5 years of prior automotive parts experience.
• Demonstrate sales ability, with past experience fulfilling customer transactions.
• Have a valid driver's license.
• Have working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
• Communicate effectively in spoken and written English and build strong relationships with customers, peers, and management.
• Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
• Understand and execute instructions provided in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately, including arithmetic with whole numbers, common fractions, and decimals.
• Use Microsoft Word and Excel effectively.
• Have strong organizational skills.
• Be able to work an assortment of days, evenings, and weekends as needed.

Nice To Haves

• Spanish language ability.
• ASE certification.

Responsibilities

• Facilitate the selling experience for DIY customers in person and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation and testing and wiper installation.
• Maintain high standards of customer service and store appearance.
• Perform key-holder responsibilities, including assigning and completing tasks, supporting safety, and opening and closing duties.
• Assist with store inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed