Retail Part Pro

Advance Auto Parts • Princeton, WV

17h

About The Position

The Retail Parts Pro is a professional-level sales position supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, parts, store inventory, and maintenance processes. The Retail Parts Pro helps DIY customers identify and troubleshoot issues, assists with projects, and sources parts through special orders, FDO, second sources, and other channels. This is a full-time position.

Requirements

• 3–5 years of prior automotive parts experience.
• Proven sales ability and past experience fulfilling customer transactions.
• Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
• Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
• Ability to understand and execute written, oral, or diagram-form instructions.
• Successfully complete the Parts Knowledge Assessment.
• Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
• Effective use of Microsoft Word and Excel.
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Valid driver's license.

Nice To Haves

• Spanish language skills.
• ASE certification.

Responsibilities

• Facilitate the selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation and testing, and wiper installation.
• Ensure high standards of customer service and store appearance.
• Perform key holder duties, including task assignment and completion, safety responsibilities, and opening and closing duties.
• Assist with store inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Provide DIY services, including battery installation and testing, and wiper installation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed