Retail Outlet Sales and Operations Manager-New Store

Bob's Discount Furniture•Orange Park, FL

2d•$55,000 - $75,000•Onsite

About The Position

As a Retail Outlet Sales and Operations Manager at Bob’s Discount Furniture, you will lead and inspire a team to optimize sales, operations, and customer experience within outlet locations. You will ensure merchandise is received, staged, and sold efficiently while maintaining a safe, organized, and customer-friendly showroom and warehouse. This hands-on leadership role combines sales strategy with operational excellence across multiple departments. The position is full-time and in-store, with flexible availability required, including evenings, weekends, and holidays. The role involves leading retail sales and back-end operations, managing and developing team members, overseeing inventory and merchandise flow, and maintaining safety and showroom standards. The manager reports to the Retail Store Manager and may supervise Retail Product Support Leads, Retail Outlet Experience Leads, Retail Product Associates, and Retail Outlet Experience Specialists, depending on location. Bob’s Discount Furniture describes itself as a growing omni-channel furniture retailer with over 200 stores. Its culture emphasizes honesty, integrity, transparency, community, safety, diversity, accountability, and fun, and the company states its commitment to an inclusive workplace and equal employment opportunity.

Requirements

Demonstrated leadership and decision-making abilities.
Strong communication and organization skills.
Experience in inventory, receiving, and merchandising.
Must be at least 18 years old.
Ability to stand, walk, bend, and lift throughout the workday.
Ability to lift or move items up to 50 lbs. without assistance.
Availability to work evenings, weekends, and holidays.
Frequent use of warehouse tools, ladders, and equipment.

Nice To Haves

2–5 years of retail and/or warehouse leadership experience.
Experience in sales-driven environments.
Proven success in team development and accountability.
Bachelor’s degree or equivalent work experience.
Familiarity with receiving, returns, and outbound logistics processes.

Responsibilities

Lead and inspire a team to optimize sales, operations, and customer experience in outlet locations.
Ensure merchandise is received, staged, and sold efficiently.
Maintain a safe, organized, and customer-friendly showroom and warehouse.
Lead retail sales and back-end operations.
Manage, coach, schedule, and develop team members; provide performance feedback and promote accountability.
Oversee inventory control and cycle counting.
Coordinate logistics and merchandise flow, including receiving, returns, and outbound processes.
Maintain safety compliance and warehouse standards.
Manage showroom merchandising and outlet presentation.
Support customer experience and satisfaction.
Use critical thinking and process improvement to solve problems and improve operations.

Benefits

National medical, dental, and vision insurance.
Paid time off, including vacation, sick days, holidays, and birthday leave.
401(k) Profit Sharing Plan with a company match.
Employer-paid life insurance, with voluntary options.
Pet insurance.
Employee Assistance Program.
Bob’s Helping Hand and Bail Out financial support programs.
Tuition reimbursement and employee scholarship programs.
On-the-job training and career path development.
Employee discount from Day 1 and additional partner discounts.
Base salary of $55,000–$60,000 plus incentive bonuses; total expected compensation of $65,000–$75,000, with bonuses guaranteed during training.