Retail Operations Team Member

Nouria • Gorham, ME

10d • Onsite

About The Position

Nouria Energy Corporation is hiring a Retail Operations Team Member to support the proper and efficient operation of a station during a shift, in accordance with company policy. The role contributes to store profitability and growth while meeting customer needs and delivering courteous, welcoming service. Team members communicate promptly with management about store operations and prepare a shift report at the end of each shift.

Responsibilities include providing a positive customer experience, promoting specials, maintaining store safety and appearance, enforcing environmental and hazardous-material regulations, and operating assigned equipment safely. The role also involves housekeeping, maintaining store facilities, responding appropriately to emergencies, and reporting workplace accidents, injuries, incidents, or illnesses. The position requires schedule flexibility and work in different temperature environments, including coolers and outdoors.

Requirements

• Must be at least 18 years old.
• Read, understand, and write English at an eighth-grade level.
• Be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
• Lift and carry items, including cases of milk, soft drinks, beer, and juice, using proper lifting techniques; the qualifications mention lifting up to 30 pounds, and the physical requirements mention lifting up to 50 pounds at times.
• Remain calm and respond to emergencies according to policies and procedures.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varied temperature environments, including coolers, outdoors in different weather conditions, and inside the store.
• Traverse and access all areas of the store.
• Perform prolonged periods of standing and prolonged periods sitting at a desk and working on a computer.
• Work a flexible schedule as needed.
• Interact with customers in a friendly, professional manner.

Responsibilities

• Operate the station properly and efficiently during the assigned shift and in accordance with company policy.
• Communicate verbally and in writing with management about store operations, including changes or issues that could adversely affect operations.
• Prepare an end-of-shift report according to company guidelines.
• Provide a positive customer experience; greet customers warmly and suggest purchases or promote specials.
• Take responsibility for carrying out the customer service program at the site level.
• Minimize safety risks to employees, customers, and suppliers and support implementation of the Safety and Health program.
• Enforce environmental and hazardous-material regulations; maintain store safety and security and document accidents or incidents.
• Maintain the customer environment inside the store and around its perimeter.
• Operate assigned equipment safely and efficiently.
• Complete the new employee safety orientation procedure.
• Perform general housekeeping and help maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
• Perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage, a 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed