Retail Operations Team Member

Nouria Energy Services•St George, SC
•Onsite

About The Position

Enmarket is seeking a customer-service-oriented, motivated team member to help operate a store and serve its local community. Sales Associates are responsible for the proper and efficient operation of the station during their shift, in accordance with company policy. The role supports store profitability and growth while ensuring customers’ needs are met and delivering friendly, courteous service. Team members provide customer service, maintain a safe and attractive store environment, follow safety and environmental requirements, operate assigned equipment, and communicate promptly with management about store operations. They must be able to work a flexible schedule as needed and complete shift reports according to company guidelines.

Requirements

  • Must be at least 18 years of age.
  • Read, understand, and write English at an eighth-grade level.
  • Be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
  • Lift and carry items such as milk cartons, soft drinks, beer, and juice using proper lifting techniques; lift up to 50 pounds at times.
  • Remain calm and respond according to policies and procedures during emergencies.
  • Tolerate exposure to gasoline fumes and cleaning products.
  • Work in different temperature environments, including coolers, outdoors in varied weather, and inside the store.
  • Be able to access and traverse all areas of the store.
  • Work prolonged periods standing and prolonged periods sitting at a desk and working on a computer.
  • Work a flexible schedule as needed.
  • Interact with customers in a friendly, professional manner.

Responsibilities

  • Operate the station properly and efficiently during the assigned shift, in accordance with company policy.
  • Help the store increase profitability and grow while meeting customers’ needs.
  • Provide a positive customer experience; greet customers warmly and professionally, suggest purchases, and promote specials.
  • Take full responsibility for carrying out the customer service program at the site level.
  • Communicate verbally and in writing with management about store operations, especially changes or issues that could adversely affect operations.
  • Prepare an end-of-shift report according to company guidelines.
  • Take steps to minimize safety risks to employees, customers, and suppliers.
  • Enforce environmental and hazardous-material regulations.
  • Maintain store safety and security and document accidents or incidents.
  • Maintain the customer environment inside the store and around its perimeter.
  • Operate assigned equipment safely and efficiently and support the Safety and Health program.
  • Promptly report workplace accidents, injuries, incidents, or illnesses.
  • Complete the new-employee safety orientation procedure.
  • Perform general housekeeping and maintain the physical condition, safety, cleanliness, and appearance of store facilities.
  • Perform other related duties as required.

Benefits

  • Eligible team members may participate in medical, dental, and vision coverage.
  • 401(k) savings plan.
  • Paid time off.
  • Paid holidays.
  • Company-paid life insurance.
  • Disability benefits.
  • Employee assistance programs.
  • Tuition assistance.
  • Voluntary benefit offerings.
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