Retail Operations Team Member

Enmarket • Cobbtown, GA

2d • Onsite

About The Position

Enmarket is seeking a customer-service-oriented Retail Operations Team Member to help operate a station and provide friendly, clean, and efficient service. The role is responsible for the proper and efficient operation of the station during an assigned shift, in accordance with company policy, while contributing to store profitability and growth and meeting customers’ needs.

Team members provide welcoming customer service, promote products and specials, maintain store safety and appearance, operate assigned equipment, and communicate relevant operational information to management. The role requires a flexible schedule and work in varied temperature conditions, including coolers, the store, and outdoors.

Requirements

• Must be at least 18 years of age.
• Read, understand, and write English at an eighth-grade level.
• Be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
• Lift and carry merchandise, including cases of milk cartons, soft drinks, beer, and juice, using proper lifting techniques; lift up to 50 pounds at times.
• Remain calm and respond to emergencies according to policies and procedures.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varied temperature environments, including coolers, outdoors in varying weather conditions, and inside the store.
• Traverse and access all areas of the store.
• Perform prolonged periods of standing and prolonged periods sitting at a desk and working on a computer.
• Be able to work a flexible schedule as needed.
• Interact with customers in a friendly, professional manner.

Responsibilities

• Operate the station properly and efficiently during the assigned shift, following company policy.
• Communicate verbally and in writing with management about store operations, especially changes or matters that may adversely affect operations.
• Prepare a shift report at the end of the shift according to company guidelines.
• Provide a positive customer experience, greet customers warmly, suggest purchases, and promote specials.
• Take responsibility for carrying out the customer service program at the site level.
• Minimize safety risks to employees, customers, and suppliers and enforce environmental and hazardous-material regulations.
• Maintain store safety and security and document accidents or incidents.
• Maintain the customer environment inside the store and around its perimeter.
• Operate assigned equipment safely and efficiently and support the Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses and complete new-employee safety orientation.
• Perform general housekeeping and help maintain the physical condition, safety, cleanliness, and appearance of store facilities.
• Perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage.
• 401(k) savings plan.
• Paid time off and paid holidays.
• Company-paid life insurance.
• Disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed