Retail Operations Team Member

Nouria Energy Services • Goffstown, NH

3d

About The Position

Nouria Energy Corporation is hiring a Retail Operations Team Member to support the proper and efficient operation of a company store during assigned shifts, in accordance with company policy. The role contributes to store profitability and growth while ensuring customers receive friendly, courteous, and effective service. Team members are expected to take initiative in delivering a strong customer experience and maintaining safe, clean, and attractive store facilities.

The position includes customer service and sales, shift reporting, communication with management, safety and security procedures, environmental compliance, equipment operation, and housekeeping. The role requires flexibility to work as needed and to perform duties in varied store and weather conditions.

Requirements

• Must be at least 18 years old.
• Read, understand, and write English at an eighth-grade level.
• Be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
• Lift up to 30 pounds and carry cases of milk, soft drinks, beer, and juice using proper lifting techniques; the physical requirements also state the ability to lift up to 50 pounds at times.
• Remain calm and respond according to policies and procedures during emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varied temperature environments, including coolers, outdoors in different weather conditions, and inside the store.
• Traverse and access all areas of the store.
• Perform prolonged periods of standing and prolonged periods sitting at a desk and working on a computer.
• Work a flexible schedule as needed.

Responsibilities

• Operate the station properly and efficiently during the assigned shift in accordance with company policy.
• Communicate verbally and in writing with management about store operations, including changes or issues that may adversely affect operations.
• Prepare a shift report at the end of the shift according to company guidelines.
• Provide a positive customer experience by greeting customers warmly and courteously.
• Suggest purchases and promote store specials.
• Take responsibility for executing the customer service program at the site level.
• Minimize safety risks to employees, customers, and suppliers.
• Enforce environmental and hazardous-material regulations.
• Maintain store safety and security, and document accidents or incidents.
• Maintain the customer environment inside the store and around its perimeter.
• Operate assigned equipment safely and efficiently and support implementation of the Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses.
• Complete the new employee safety orientation procedure.
• Perform general housekeeping and maintain the physical condition, safety, cleanliness, and appearance of store facilities.
• Perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage.
• 401(k) savings plan.
• Paid time off.
• Paid holidays.
• Company-paid life insurance.
• Disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed