Retail Operations Team Member
About The Position
Enmarket is seeking a customer-service-oriented, motivated team member to support store operations and serve customers in a friendly and professional manner. Sales Associates are responsible for the proper and efficient operation of the station during their shift, in accordance with company policy. The role supports store profitability and growth while meeting customer needs and delivering welcoming, courteous service. Team members must be able to work a flexible schedule as needed, communicate promptly with management about store operations and issues, and prepare an end-of-shift report according to company guidelines. They help maintain a safe, clean, and attractive store environment, follow safety and environmental requirements, and respond to incidents and emergencies in accordance with company procedures.
Requirements
- Must be at least 18 years of age.
- Read, understand, and write English at an eighth-grade level.
- Validate identification before selling tobacco and/or alcohol, as required by regulations.
- Lift and carry items weighing up to 30 pounds using proper lifting techniques; the physical requirements also state the ability to lift up to 50 pounds at times.
- Remain calm and respond to emergencies according to policies and procedures.
- Tolerate exposure to gasoline fumes and cleaning products.
- Work in varying temperature environments, including coolers, outdoors in different weather conditions, and inside the store.
- Traverse and access all areas of the store.
- Work prolonged periods standing and prolonged periods sitting at a desk and working on a computer.
- Work a flexible schedule as needed.
Responsibilities
- Operate the station properly and efficiently during the assigned shift and in accordance with company policy.
- Communicate verbally and in writing with management about store operations, including changes or issues that may adversely affect operations.
- Prepare a shift report at the end of the shift according to company guidelines.
- Provide a positive customer experience by greeting customers warmly, suggesting purchases, and promoting specials.
- Take responsibility for executing the customer service program at the site level.
- Minimize safety risks to employees, customers, and suppliers and enforce environmental and hazardous-material regulations.
- Maintain store safety and security and document accidents or incidents.
- Maintain the customer environment inside and around the store perimeter.
- Operate assigned equipment safely and efficiently and support the Safety and Health program.
- Promptly report workplace accidents, injuries, incidents, or illnesses and complete new-employee safety orientation procedures.
- Perform general housekeeping and other related duties as required.
- Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
Benefits
- Eligible team members may participate in medical, dental, and vision coverage.
- 401(k) savings plan.
- Paid time off.
- Paid holidays.
- Company-paid life insurance.
- Disability benefits.
- Employee assistance programs.
- Tuition assistance.
- Voluntary benefit offerings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
