Retail Operations Team Member

Enmarket•Saint George, SC

6d•Onsite

About The Position

Enmarket is hiring a customer-service-oriented Retail Operations Team Member to help provide friendly, clean, and efficient service at its stores. Sales Associates are responsible for the proper and efficient operation of the station during their shift, following company policy and supporting store profitability and growth while meeting customer needs. Team members are empowered to deliver best-in-class service. The role includes serving customers, communicating promptly with management about store operations, preparing shift reports, and maintaining the safety, security, cleanliness, and appearance of the store and its surroundings. Team members must follow environmental and hazardous-material regulations, operate assigned equipment safely, and report workplace incidents. The position requires flexible scheduling, the ability to work in varied temperatures and weather, and physical activities such as standing, traversing the store, and lifting.

Requirements

Must be at least 18 years of age.
Must be able to read, understand, and write English at an eighth-grade level.
Must be able to interact with customers in a friendly, professional manner.
Must be able to work a flexible schedule as needed.
Must be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
Must be able to lift up to 30 pounds and carry cases or containers of milk, soft drinks, beer, and juice using proper lifting techniques; must also be able to lift up to 50 pounds at times.
Must be able to remain calm and respond to emergencies according to policies and procedures.
Must tolerate exposure to gasoline fumes and cleaning products.
Must be able to work in varied temperature environments, including coolers, outdoors in various weather conditions, and inside the store.
Must be able to traverse and access all areas of the store.
Must be able to stand for prolonged periods and sit at a desk and work on a computer for prolonged periods.

Responsibilities

Operate the station properly and efficiently during the assigned shift, in accordance with company policy.
Communicate verbally and in writing with management about store operations, especially changes or issues that could adversely affect operations.
Prepare an end-of-shift report according to company guidelines.
Provide a positive customer experience by greeting customers warmly, suggesting purchases, promoting specials, and carrying out the customer service program.
Minimize safety risks to employees, customers, and suppliers.
Enforce environmental and hazardous-material regulations and support implementation of the Safety and Health program.
Maintain store safety and security, and document accidents or incidents.
Maintain the customer environment inside the store and around its perimeter.
Operate assigned equipment safely and efficiently.
Promptly report workplace accidents, injuries, incidents, or illnesses.
Complete the new employee safety orientation procedure.
Perform general housekeeping and maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
Perform other related duties as required.