Retail Operations/Merchandising Support, Brickell

Equinox • Miami, FL

2d • Onsite

About The Position

The Retail Operations/Merchandising Support role supports stock operations and visual merchandising at an Equinox club. The position handles incoming shipments, inventory accuracy, stockroom organization, and returns of damaged or defective items. It also executes corporate visual merchandising directives, maintains the sales floor, rotates products based on sales performance, and styles mannequins and focal walls to reflect seasonal stories. The role collaborates with club operations, general management, and shop leadership to align retail activity with club events, member traffic, and sales priorities. Other duties may be assigned as necessary to ensure proper department operations.

Requirements

• 1–3 years of experience in retail stock operations, visual merchandising, or an equivalent luxury retail role.
• Experience using inventory management software and Point of Sale (POS) systems.
• Strong organizational habits.
• Knowledge of color theory, spacing, and styling, with the ability to maintain brand consistency without direct supervision.
• Ability to stand for long periods, climb ladders, and lift or move boxes weighing up to 50 lbs.
• Availability for a varied schedule based on shipment days, floor sets, and club traffic, including early mornings, weekends, and select holidays.
• Passion for luxury fitness, wellness, and contemporary fashion trends.
• Must have a legal right to work in the United States.

Responsibilities

• Receive, unbox, and verify incoming product shipments against packing slips.
• Track inventory, conduct cycle counts and seasonal stock audits, and help minimize shrink while maintaining accurate records.
• Maintain a clean, organized, and efficient stockroom so floor staff can quickly locate products.
• Manage the Return-to-Vendor process and record damaged or defective items according to corporate guidelines.
• Collaborate with Equinox Club Operations and general management to align retail initiatives with club events and member traffic.
• Execute corporate visual merchandising directives while adapting floor layouts to the club’s footprint.
• Maintain the sales floor by steaming apparel, sizing product runs, and adjusting displays throughout the day.
• Work with shop leadership to review weekly sales data, rotate slow-moving products, and feature high-margin bestsellers.
• Style mannequins and focal walls to present seasonal stories to members.

Benefits

• Competitive salary and benefits, and industry-leading commission opportunities for club employees.
• Complimentary club membership.
• Perks and incentives on products and services including Personal Training, Pilates, Spa, and Shop.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed