GC Retail Operations Associate Store 739

Guitar Center • Asheville, NC

9d

About The Position

Guitar Center’s mission is to develop and nurture lifelong musicians and help people experience the joy of creating music. The company seeks inclusive environments that put customers first. The Retail Operations Associate supports store operations by handling shipments and inventory, completing daily tasks, and ensuring products are merchandised to create a positive customer experience.

Successful associates collaborate effectively, focus on customer service, take initiative, and manage priorities and details in a fast-paced, high-urgency environment. They learn and follow protocols to protect people and assets and adapt to the technology, retail systems, equipment, and computer programs needed for store operations. The role requires working in a loud environment for 5–8 hours and being available to work weekends, holidays, and evenings.

Requirements

• Basic understanding of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Must be able to work in a loud environment for 5–8 hours.
• Must be able to work weekends, holidays, and evenings.
• Must be able to lift up to 40 lbs.
• Able to collaborate, work as part of a team, and build good working relationships.
• Able to provide excellent customer service and connect with customers in a meaningful way.
• Able to identify opportunities and issues, follow through, learn quickly, and take action independently.
• Able to manage priorities, multitask, pay close attention to detail, and complete tasks thoroughly and promptly in a fast-paced environment.
• Able to learn and follow protocols and guidelines to protect assets and people.
• Able to navigate and learn retail technology, systems, equipment, and computer programs.

Responsibilities

• Handle tasks related to inventory control.
• Ship and receive gear and other items.
• Prepare and execute inventory cycle counts.
• Stock and merchandise products according to a planogram.
• Print and place signage and price signs (POP).
• Handle cash.
• Maintain shrink awareness and control.
• Complete additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off for tours and return to their jobs afterward.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed