Seasonal Retail Merchandising Support Associate, Alderwood

Macy's•Lynnwood, WA
•$17 - $21•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you will help deliver a seamless and inspiring in-store experience. You will execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You will provide a welcoming presence, greet customers, and offer assistance. You will collaborate with colleagues across departments to support sales and create a hospitable, positive environment. Daily work includes preparing and organizing the sales floor, updating mannequins and floor layouts according to company directives, assisting customers, recovering the sales floor and fitting rooms, updating signs and prices, replenishing merchandise, and supporting merchandise moves. You will share loyalty program benefits, help customers with their needs, thank them, and work with the team to restock and prepare the department for the next day. Colleagues are expected to support one another, take pride in their work, strive to improve, and contribute to individual and store results. Schedules depend on business needs and colleague availability. Full-time colleagues are typically scheduled 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts. This is a seasonal position.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to create connections with customers, help achieve sales goals, and participate in sales-boosting events.
  • Ability to create a welcoming, friendly environment and foster meaningful conversations.
  • Ability to learn about store products and provide guidance based on customers' wants, product features, and choices.
  • Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Ability to use point-of-sale technology and digital tools effectively.
  • Ability to work with colleagues at all levels and across departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours, lift up to 50 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies.
  • Enhance the sales floor's visual appeal and maintain organized, shoppable displays.
  • Ensure pricing and promotional signage is accurate and up to date.
  • Greet customers, listen to their needs, and provide welcoming, thoughtful assistance.
  • Update mannequins and reset floor layouts in line with company directives.
  • Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
  • Share loyalty program benefits, assist with acquiring new customers through credit accounts, and thank customers.
  • Collaborate with colleagues across departments to support sales and improve the customer experience.
  • Restock and reorganize the department and prepare it for the next day.
  • Work toward sales goals and participate in sales-boosting events.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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