Retail Merchandising Support Associate, Garden State Plaza - Part Time

Macy's•Paramus, NJ

3d•$17 - $21•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and up to date. You are a visible, welcoming presence who greets customers and offers assistance. You collaborate with colleagues across departments to support sales and foster a positive, hospitable environment. The role includes preparing and maintaining the sales floor, supporting visual merchandising through mannequin updates and floor-layout resets, and aligning presentation with company directives. You engage customers, listen to their needs, offer product guidance, and provide thoughtful assistance. You recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You also share loyalty program benefits, work toward sales goals, and help reorganize and restock the department at the end of the day. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create connections with customers, help the store achieve sales goals, and participate in sales-boosting events.
Ability to create a welcoming and friendly environment for customers and colleagues.
Ability to learn about store products and provide customer guidance based on customer needs, product features, and choices.
Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology and digital tools effectively.
Ability to work with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies.
Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
Keep pricing and promotional signage accurate and up to date.
Greet customers warmly, listen to their needs, and provide assistance and product guidance.
Support visual merchandising by updating mannequins and resetting floor layouts in accordance with company directives.
Recover the sales floor and fitting rooms, replenish merchandise, update signs and pricing, and support merchandise moves.
Share loyalty program benefits and help acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Collaborate with colleagues across departments to support sales goals and improve the customer experience.
Reorganize departments, restock merchandise, and prepare the space for the next day.
Participate in sales-boosting events and work toward daily sales goals.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice