Retail Merchandising Support Associate, Garden State Plaza - Part Time

Macy's•Paramus, NJ

3d•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, helps create a seamless and inspiring in-store experience. The role supports merchandise movement and placement, visual presentation, accurate pricing and promotional signage, and well-organized, shoppable sales floors and fitting rooms. The associate also provides welcoming customer service, assists customers with product and loyalty information, and works collaboratively across departments to support sales goals and a positive store environment. Colleagues may update mannequins, reset floor layouts, replenish merchandise, recover sales floors and fitting rooms, and support merchandise moves in line with company directives. They engage customers with friendly, attentive service, listen to customer needs, and help customers find appropriate products. They may use point-of-sale technology and digital tools, process register transactions, share loyalty benefits, and help acquire new customers by opening credit accounts. At the end of the day, they help reorganize and restock the department and prepare the space for the next business day. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create customer connections, contribute to sales goals, and participate in sales-boosting events.
Ability to foster a welcoming and friendly environment through meaningful conversations and connections.
Ability to learn store products and provide guidance based on customers’ needs and product features and choices.
Ability to use point-of-sale technology and digital tools effectively.
Ability to work seamlessly with colleagues at all levels and across departments.
Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
Ability to stand for at least two consecutive hours and lift up to 50 pounds.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers.

Responsibilities

Execute merchandise movement and placement strategies and support merchandise moves.
Maintain organized, clean, and shoppable sales floors and fitting rooms through recovery and replenishment.
Support visual merchandising by updating mannequins, resetting floor layouts, and aligning displays with company directives.
Update and maintain accurate pricing and promotional signage.
Greet customers, listen to their needs, provide assistance and product guidance, and create a welcoming shopping experience.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools, including processing register transactions.
Collaborate with colleagues across departments to support sales goals and elevate the customer experience.
Help reorganize and restock the department and prepare the space for the next day.
Participate in sales-boosting events and work toward daily sales goals.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice