Retail Merchandising Support Associate, Clackamas Town Center - Full Time

Macy's•Happy Valley, OR

1d•$17 - $21•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and up to date. You are a welcoming presence on the floor, greeting customers and offering assistance, and collaborate with colleagues across departments to support sales and create a hospitable environment. The role supports visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives. Throughout the day, you assist customers, recover the sales floor and fitting rooms, update signage and pricing, replenish merchandise, and support merchandise moves. You share loyalty program benefits, help customers complete their shopping, and work with the team to restock and prepare the department for the next day. Colleagues are expected to take pride in their work, pursue continuous improvement, achieve sales goals, and contribute to individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Communicate effectively with customers, co-workers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Create connections with customers, help the store achieve sales goals, and participate in sales-boosting events.
Create a welcoming and friendly environment for customers and colleagues.
Learn about store products and provide guidance based on customers’ wants, product features, and choices.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Effectively use point-of-sale technology and digital tools.
Work collaboratively with colleagues at all levels and across departments.
Meet daily sales goal challenges.
Able to talk, lift, move constantly, stand, and reach with arms and hands.
Stand for at least two consecutive hours and lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Execute merchandise movement and placement strategies and support merchandise moves.
Enhance the visual appeal of the sales floor by updating mannequins, resetting layouts, and following company presentation directives.
Maintain clean, organized, shoppable sales floors and fitting rooms by recovering and replenishing merchandise.
Keep pricing and promotional signage accurate and up to date.
Greet customers, listen to their needs, offer assistance, and create a welcoming shopping experience.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Support sales goals and participate in sales-boosting events.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Collaborate with colleagues across departments, restock merchandise, and prepare the department for the next day.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice