Retail Merchandising Support Associate, Clackamas Town Center - Full Time
About The Position
Macy’s Retail Merchandising Support Associate, also known as a Merchandising Colleague or Front of House Colleague, supports a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate and current. The associate is also a visible, welcoming presence who greets customers, listens to their needs, and offers helpful service. Working with colleagues across departments, the associate supports sales, contributes to a positive and hospitable environment, and helps achieve individual and store results. Daily work includes supporting visual merchandising by updating mannequins and resetting floor layouts in line with company directives. Associates recover sales floors and fitting rooms, update signs and pricing, replenish merchandise, assist with merchandise moves, and help reorganize and restock the department. They provide customer assistance, share loyalty program benefits, and help prepare the department for the next day. Full-time colleagues typically work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position involves frequent talking, lifting, moving, standing, reaching, and use of computers and other technology. Associates must be able to stand for at least two consecutive hours, lift up to 50 pounds, and stoop, kneel, crouch, climb ladders, and reach above eye level. The role also requires close vision, color vision, depth perception, and focus adjustment.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create connections with customers, contribute to sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment and foster meaningful conversations with customers and colleagues.
- Ability to learn about store products and provide guidance based on customer wants, product features, and choices.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to effectively use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Ability to perform frequent talking, lifting, moving, standing, and reaching.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies and support merchandise moves.
- Enhance the visual appeal of the sales floor by updating mannequins and resetting layouts in line with company directives.
- Maintain clean, organized, and shoppable sales floor displays and fitting rooms through recovery and replenishment.
- Ensure pricing and promotional signage is accurate and up to date.
- Greet customers, listen to their needs, and offer welcoming, thoughtful assistance and product guidance.
- Support sales goals, sales-boosting events, and customer acquisition by opening credit accounts and sharing loyalty benefits.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate with colleagues across departments to support sales and customer experience goals.
- Reorganize and restock the department and prepare the space for the next day.
- Maintain dependable attendance and punctuality and help achieve daily sales goals.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
