Retail Merchandising Support Associate, SouthPark Mall - Part Time

Macy's • Charlotte, NC

1d • $15 - $20 • Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, enhances the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. You also provide a visible, welcoming presence by greeting customers and offering assistance.

You collaborate with colleagues across departments to support sales and contribute to a culture of hospitality and positivity. The work includes supporting visual merchandising, maintaining the sales floor and fitting rooms, replenishing merchandise, updating signs and prices, and helping prepare the department for the next day. You also support customer relationships and loyalty efforts, work toward sales goals, and contribute to individual and store results.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to connect with customers, help achieve sales goals, and participate in sales-boosting events.
• Ability to create a welcoming environment and foster meaningful conversations and connections.
• Ability to learn about store products and provide customers with guidance based on their needs and product features and choices.
• Ability to use point-of-sale technology and digital tools.
• Ability to work collaboratively with colleagues at all levels and across departments.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift up to 50 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Execute merchandise movement and placement strategies and support merchandise moves.
• Maintain the visual appeal, organization, and shoppability of the sales floor and displays.
• Update mannequins and floor layouts in line with company directives.
• Recover the sales floor and fitting rooms, replenish merchandise, and reorganize and restock the department.
• Keep pricing and promotional signage accurate and up to date.
• Greet customers, listen to their needs, and offer friendly, thoughtful assistance.
• Share loyalty program benefits and help acquire new customers by opening credit accounts.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Collaborate with colleagues across departments to support sales, customer experience, and store goals.
• Participate in sales-boosting events and work toward daily sales goals.
• Prepare the department for a successful next day and contribute to continuous improvement.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed