Retail Merchandising Field Specialist

Channel Partner Solutions.•Salisbury, MD
•Onsite

About The Position

Channel Partners is hiring an ongoing, part-time Retail Merchandising Field Specialist to travel to assigned retail stores within a designated territory and support consumer electronics brands. The role involves independent store visits, auditing, maintaining, and installing displays and products, and building positive relationships with in-store personnel and Channel Partners. Some projects may be completed with other team members. The position requires at least 20 hours per week, generally Monday through Friday from early morning to midday, with occasional weekend hours during busier periods. Work is paid at $19.00 per hour. Paid training and ongoing resources include a dedicated Field Manager, online and in-store instruction, instructional videos in an app, and access to a virtual call center. Employees use a personal mobile device to report assignment information and may be asked to receive or collect materials and bring them to retail locations.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Proficiency using a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
  • Must own a basic toolkit, including the listed hand tools and supplies.
  • Ability to complete required paid online training courses within the required timeline before working in-store.
  • Must be at least 18 years old and legally authorized to work in the United States without sponsorship.
  • Availability to work at least 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours.
  • Ability to drive on behalf of the company in compliance with company guidelines and access to reliable transportation.
  • Ability to travel within the designated market, up to a 60-mile radius.
  • Ability to regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk, hear, and drive.
  • Ability to regularly lift and carry more than 40 pounds and climb a ladder taller than 10 feet.
  • Previous merchandising, customer service, and/or retail experience is preferred.

Nice To Haves

  • Previous merchandising experience.
  • Previous customer service experience.
  • Previous retail experience.
  • Experience in general retail, grocery, home improvement, tech support, cosmetics, or installation.

Responsibilities

  • Travel to assigned retail stores and conduct visits within the assigned territory.
  • Audit, maintain, and install consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones.
  • Occasionally work with team members on projects such as appliance or TV installations.
  • Build and maintain positive relationships with in-store personnel and Channel Partners.
  • Complete assignments as directed by the manager and in accordance with CP Standards and Expectations.
  • Submit required reports on time using a personal mobile device.
  • Complete Channel Partner certification and training requirements to support Apple devices in stores, if applicable.
  • Receive materials at home or pick them up at FedEx and transport them to retail locations as requested.
  • Complete other tasks as requested by management.

Benefits

  • Weekly pay schedule and early wage access.
  • Paid training.
  • Paid drive time and mileage between stores.
  • Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
  • State-mandated sick time.
  • State-mandated cell allowance by shift.
  • Referral bonus opportunities.
  • 401(k) after 12 months of employment.
  • Opportunity to work with a growing company that rewards and promotes associates.
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