Retail Merchandising Field Specialist

Channel Partners•Fayetteville, AR

About The Position

The Retail Merchandising Field Specialist travels to assigned retail stores within a designated territory to audit, maintain, and install consumer electronics displays and products. The role includes working independently, building positive relationships with in-store personnel, completing assignments and reporting through a personal mobile device, and occasionally partnering with coworkers on larger installation projects. Training and field support are provided, including a dedicated Field Manager, paid training, instructional videos, and a virtual call center. This is an ongoing part-time opportunity requiring at least 20 hours per week. Work is generally scheduled Monday through Friday from early morning to midday, with occasional weekend hours during busier periods. The role requires reliable transportation and travel within a designated market of up to 60 miles. The employee may receive or pick up materials for delivery to stores and may occasionally travel by air or other transportation.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Strong interpersonal and relationship-building skills for working with Channel Partners and in-store personnel.
  • Proficiency using a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
  • Own a basic toolkit, including the listed hand and power tools and supplies.
  • Complete required paid online training courses within the required timeline before working in-store.
  • Be at least 18 years old and legally authorized to work in the United States without sponsorship.
  • Availability to work at least 20 hours per week, generally Monday through Friday from early morning to midday, with occasional weekend hours.
  • Ability to drive on behalf of the company in compliance with company guidelines and access to reliable transportation.
  • Ability to travel within a designated market up to a 60-mile radius.
  • Ability to regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk, hear, and drive.
  • Ability to regularly lift and carry more than 40 pounds.
  • Ability to climb a ladder more than 10 feet tall.
  • Ability to occasionally travel via flight or other modes of transportation.

Nice To Haves

  • Previous merchandising, customer service, and/or retail experience.

Responsibilities

  • Travel to assigned retail stores and conduct visits within the assigned territory.
  • Audit, maintain, and install consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones.
  • Occasionally work with team members on two- to three-person projects, such as appliance or TV installations.
  • Build and maintain positive relationships with in-store personnel.
  • Complete assignments as directed by the manager.
  • Submit timely reports using a personal mobile device.
  • Complete Channel Partner certification and training requirements to provide in-store support and service for Apple devices, if applicable.
  • Schedule and complete work according to CP Standards and Expectations provided during onboarding.
  • Receive materials at home or pick them up at FedEx and take them to retail locations as requested.
  • Perform other tasks as requested by management.

Benefits

  • Weekly pay schedule and early wage access.
  • Paid required online and in-store training.
  • Paid drive time and mileage between stores.
  • Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
  • State-mandated sick time.
  • State-mandated cell allowance by shift.
  • Referral bonus opportunities.
  • 401(k) after 12 months of employment.
  • Opportunity to work with a growing company that rewards and promotes its associates.
  • A variety of part-time and full-time roles across the business that can lead to consistent income.
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