About The Position

The Retail Merchandising Associate, also known as a Vendor Paid Merchandiser, drives sales and executes strategic merchandising initiatives within the store. The role involves suggesting vendor products, maintaining high merchandising standards, and creating a memorable customer shopping experience. The associate identifies what is working and what is not and provides feedback on how to address slow-selling areas. This position calls for flexible team players who can manage multiple tasks in a fast-paced environment and work various shifts, including nights, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability. The associate shares product knowledge, trends, and style inspiration; merchandises vendor deliveries according to brand-specific guides and standards; communicates customer needs and shopping patterns to store leadership and vendors; supports store teams in sales and execution best practices; ensures the sales floor is properly signed for sales and markdowns; and follows store audit policies and procedures. The role also involves fostering an accepting and respectful environment that supports strong relationships and authentic connections with colleagues, customers, and communities. The position requires a high school diploma or equivalent and at least one year of previous retail experience. Physical duties include lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role also involves frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

  • High school diploma or equivalent.
  • At least one year of previous retail experience.
  • Good understanding of customer needs and ability to communicate product knowledge, trends, and style inspiration.
  • Comfort communicating virtually, by phone, and in person.
  • Ability to adapt quickly to changing priorities, act with urgency, and stay organized.
  • Ability to work both independently and as part of a team.
  • Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
  • Ability to partner with the team to drive sales and deliver the customer experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities while working independently and within team dynamics.
  • Ability to handle electronic devices.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors, and to read and understand employment policies and safety rules and procedures in English.
  • Ability to lift at least 30 pounds; stand for at least two consecutive hours; and perform reaching, stooping, kneeling, crouching, and ladder climbing.

Responsibilities

  • Drive sales by sharing product knowledge, trends, and style inspiration.
  • Merchandise new vendor deliveries and follow brand-specific merchandise execution guides and standards.
  • Regularly communicate customer needs and shopping patterns to store leadership and vendors.
  • Work with store teams to promote best practices for sales and execution.
  • Ensure the sales floor is properly signed for sales and markdowns.
  • Follow store audit policies and procedures.
  • Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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