About The Position

The Merchandising Associate, also known as a Vendor Paid Merchandiser, drives sales and executes strategic merchandising initiatives within the store. The role involves suggesting vendor products, maintaining high merchandising standards, creating a memorable customer shopping experience, and identifying what is working or not working in the store, including ways to address slow-selling areas. The associate works with store teams and vendors to share product knowledge, communicate customer needs and shopping patterns, and improve sales and merchandising execution. This position requires flexible availability, including days, evenings, nights, weekends, and holidays, as well as regular, dependable attendance and punctuality. The work involves frequent standing and movement, reaching, lifting, stooping, kneeling, crouching, and climbing ladders. Associates use computers and other technology, including handheld equipment and cash registers, to perform job functions and process transactions. Macy’s describes an inclusive, dynamic work environment and offers competitive pay and benefits.

Requirements

  • High school diploma or equivalent.
  • Minimum of 1 year of previous retail experience.
  • Good understanding of customer needs and ability to communicate product knowledge, trends, and style inspiration to store leadership and vendors.
  • Comfort communicating virtually, by phone, and in person.
  • Ability to adapt quickly to changing priorities with a sense of urgency while staying organized.
  • Ability to work both as part of a team and independently.
  • Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
  • Ability to collaborate with the total team to drive sales and deliver the customer experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to team dynamics.
  • Ability to use electronic devices.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors, and to read and understand employment policies and safety rules and procedures in English.
  • Ability to stand for at least two consecutive hours; lift at least 30 pounds; and stoop, kneel, crouch, and climb ladders.
  • Ability to reach, including above eye level, and perform duties requiring color vision.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Drive sales by sharing product knowledge, trends, and style inspiration.
  • Merchandise new deliveries from vendors and follow brand-specific merchandise execution guides and standards.
  • Communicate customer needs and shopping patterns regularly to store leadership and vendors.
  • Work with store teams to drive best practices for sales and execution.
  • Ensure the sales floor is properly signed for sales and markdowns.
  • Follow the store’s audit policies and procedures.
  • Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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