About The Position

The Merchandising Associate, also known as a Vendor Paid Merchandiser, drives sales and executes strategic merchandising initiatives within the store. The associate suggests vendor products, maintains high merchandising standards, and helps create a memorable customer shopping experience. They identify what is and is not working in merchandising and provide feedback on how to address slow-selling areas. The role involves working with vendor products and store teams, sharing product knowledge and style inspiration, and communicating customer needs and shopping patterns to store leadership and vendors. Flexible availability is required, including days, evenings, nights, weekends, and holidays.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of previous retail experience.
  • Good understanding of customer needs and ability to communicate product knowledge, trends, and style inspiration to store leadership and vendors.
  • Comfort communicating virtually, by phone, and in person.
  • Ability to adapt quickly to changing priorities with urgency while staying organized.
  • Ability to work both independently and as part of a team.
  • Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
  • Ability to partner with the total team to drive sales and deliver the customer experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities, with ability to work independently and within a team.
  • Ability to use electronic devices.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors, and to read and understand employment policies and safety rules and procedures in English.
  • Ability to lift at least 30 pounds, stand for at least two consecutive hours, and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
  • Ability to perform frequent computer and technology use, including handheld equipment and cash register operation and processing register transactions.

Responsibilities

  • Drive sales by sharing product knowledge, trends, and style inspiration.
  • Merchandise new vendor deliveries according to brand-specific execution guides and standards.
  • Communicate customer needs and shopping patterns regularly to store leadership and vendors.
  • Work with store teams to promote best practices for sales and execution.
  • Ensure the sales floor is properly signed for sales and markdowns.
  • Follow store audit policies and procedures.
  • Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
  • Identify and provide feedback on effective and ineffective merchandising and ways to address slow-selling areas.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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