Retail Merchandise Associate

TJX•Omaha, NE
•Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store. The role adheres to operational, merchandising, and loss prevention standards and may involve cross-training in multiple store areas to support business needs. Associates support a positive store culture through honesty, integrity, and respect, and follow established procedures for transactions, merchandise processing, recovery, safety, and shrink reduction. The position is at the HomeGoods store at 13454 West Maple Rd, Omaha, Nebraska. Starting pay is USD $15.00 to $15.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Uphold the merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain and clean the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • For eligible associates: 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance
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