Retail Merchandise Associates( Afternoon and weekends Open)

TJX•Springfield, VA

9d•Onsite

About The Position

Retail Merchandise Associates at Marshalls are responsible for delivering a highly satisfying customer experience through engaging and interacting with customers, applying customer experience principles, and maintaining a clean and organized store. Associates follow operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The position is at Marshalls Store 1448, 6638 Loisdale Road, Springfield, Virginia. The starting pay range is USD $14.50 to $15.00 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to established procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain sales-floor organization, cleanliness, and recovery standards and help maintain cleanliness throughout the store.
Provide and accept recognition and constructive feedback.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation program
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match (for associates meeting service or hours requirements)
Medical insurance (for associates meeting service or hours requirements)
Dental insurance (for associates meeting service or hours requirements)
Vision insurance (for associates meeting service or hours requirements)
Health savings account (HSA) (for associates meeting service or hours requirements)
Health care flexible spending account (for associates meeting service or hours requirements)
Life insurance (for associates meeting service or hours requirements)
Short- and long-term disability (for associates meeting service or hours requirements)
Paid parental leave (for associates meeting service or hours requirements)
Paid holidays, vacation, and sick time (for associates meeting service or hours requirements)
Auto and home insurance discounts (for associates meeting service or hours requirements)
Scholarship program (for associates meeting service or hours requirements)
Adoption assistance (for associates meeting service or hours requirements)
Competitive salary and benefits package