Retail Media Billing Analyst
About The Position
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose As a Retail Media Billing Analyst, you will play a critical role in supporting the financial operations of media campaigns. This position will be supporting day-to-day billing, reconciliation, collection activities and documentation. You will work closely with sales, account managers and customers to ensure accurate, timely, and efficient billing and reconciliation processes. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis.
Requirements
- 2+ years of experience in finance operations, billing, or media operations
- Familiarity with Salesforce required; ability to update records, pull reports, and navigate the platform daily
- Experience in retail media or digital advertising
- Excel skills required, including comfort with formulas, pivot tables, VLOOKUPs/XLOOKUPs, and basic data analysis for reconciliation and reporting tasks
- Experience working with external vendors and media partners
- Experience with documentation and process improvement
Nice To Haves
- Previous work in retail, CPG, or shopper marketing environments
- Knowledge of digital marketing campaign tracking and reconciliation
- Experience with campaign materialization and IO management
Responsibilities
- Manage month-end billing and financial reconciliation for high-volume media campaigns
- Oversee insertion order (IO) delivery, documentation, and internal tracking
- Partner with external vendors to follow up on invoice documentation, cost confirmations, and discrepancies
- Lead end-of-campaign materialization process to align booked vs. actual spend
- Identify, investigate, and resolve billing discrepancies with internal teams and external vendors to meet deadlines
- Utilize Salesforce reports to validate that product cost inputs align with planned media investment and campaign allocations
- Maintain billing trackers and financial documents
- Help track IOs, coordinating documentation, and confirming campaign costs
- Be the point of contact for internal stakeholders on billing-related questions
- Monitor and analyze accounts receivable aging reports to ensure timely payment collection.
- Coordinate and execute collection calls and communications in partnership with the sales department, maintaining a professional and positive client relationship.
- Prepare and present regular reports and updates on collection progress, account status, and potential risks to management and leadership teams.
- Contribute to ongoing process improvements and help standardize documentation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
