Retail Market Cashier

Holiday Inn Club Vacations•Genoa, NV

About The Position

The Retail Market Cashier ensures each guest receives outstanding service by creating a friendly environment, greeting and acknowledging guests, maintaining product knowledge, providing assistance, and making product suggestions. The role handles cash, room, and credit card transactions; performs food-handling and service duties; and answers questions about food and beverage products. The position requires strong guest relations and communication skills, menu knowledge, comfort using POS computers, and the ability to work in a high-volume, high-demand environment.

Requirements

  • High school diploma or GED.
  • Must be at least 21 years old.
  • Must have superior guest relations skills and the ability to answer guest inquiries.
  • Must be able to be trained on cash-handling functions and be comfortable using POS computers to input transactions.
  • Must have excellent verbal and written communication skills.
  • Must have comprehensive menu knowledge and the ability to upsell items.
  • Must be able to clearly speak, write, and understand English.
  • Must be able to work in a high-volume, high-demand work environment.
  • Willingness to obtain a Food Handler’s and Alcohol Awareness card within 30 days of hire.

Nice To Haves

  • Cash-handling experience.

Responsibilities

  • Greet all guests and provide outstanding customer service.
  • Assist guests with cash, room, and credit card transactions.
  • Perform food-handling and service duties.
  • Answer questions relating to food and beverage products.
  • Maintain product knowledge and assist guests with product decisions, including making suggestions.
  • Perform other tasks as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • Pet insurance, short- and long-term disability, AD&D, hospital indemnity, critical illness, accident injury, and life insurance.
  • HSA/FSA.
  • Employee Assistance Program with free mental health, financial, and legal counseling.
  • 401(k) with company match.
  • PTO.
  • Heavily discounted hospitality stays and access to the Company Perks website.
  • Tuition assistance.
  • Company appreciation platforms and innovation contests.
  • Growth opportunities and stability.
  • Excellent company culture.
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