Falls City Market | Retail Cashier | ONC

Omni Hotels & Resorts•Louisville, KY
•Onsite

About The Position

The Retail Cashier, also described as a Retail Sales Agent, provides guest service at Falls City Market, maintains an appealing market presentation, and creates a positive atmosphere for customers and fellow associates. The role includes cashiering and merchandise sales, supporting inventory and displays, and sharing information about the hotel and items available to guests. It is an on-call position at Omni Louisville Hotel.

Requirements

  • High school diploma or equivalent.
  • Excellent customer service skills.
  • Must be able to work weekends.
  • Knowledge of the property and surrounding area.
  • STAR Certification required.
  • Food Handlers Certification required.

Responsibilities

  • Greet guests enthusiastically, by name when possible.
  • Answer phones courteously and professionally.
  • Use the Micros POS system to sell merchandise.
  • Maintain working knowledge of the hotel and items available to guests.
  • Assist in presenting Falls City Market.
  • Price, display, and store new merchandise efficiently.
  • Assist the Retail Manager with inventory counts.
  • Maintain and balance the daily cash register.
  • Conduct oneself appropriately in accordance with Omni Hotels standards.
  • Operate the POS, telephone, and radio communication equipment.
  • Communicate effectively with all departments.
  • Stay knowledgeable about activities in the hotel.
  • Respond to reasonable tasks assigned by a supervisor or manager.
  • Assist in other departments as needed.
  • Attend monthly departmental meetings.
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