Retail Manager in Training Full Time in Nolensville

Sun Tan City•Brentwood, TN

About The Position

The Salon Director in Training helps drive salon performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for delivering an exceptional client experience. The position is based in Nolensville and offers a base pay of at least $16.00 per hour, with performance and store bonuses bringing average earnings to $19.00 per hour for management who meet performance and training criteria. The stated average is not guaranteed. The role requires a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status, and availability to work nights and weekends. Management and/or sales experience is required. Beauty industry and/or customer service experience is preferred.

Requirements

Management and/or sales experience.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work five days per week, approximately 35 to 45 hours depending on hourly or salary status.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, and other items from floors.
Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

Beauty industry experience.
Customer service experience.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top-line revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.