Retail Manager in Training Full Time - Gallatin - Full Time

Sun Tan City•Gallatin, TN

About The Position

The Salon Director in Training helps drive salon performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in salon operations, and holds the team accountable for delivering an exceptional client experience. The position includes monitoring daily operations in a fast-paced environment, maintaining a clean and professional salon, coaching and training team members, generating sales reports, maintaining inventory, and assisting the Salon Director with revenue, expenses, and staffing. The role requires working nights and weekends and a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status. Compensation is listed as $16.00–$20.00 per hour. The posting notes that $20.00 per hour is an average for management staff meeting performance and training criteria and is not guaranteed.

Requirements

Management and/or sales experience required.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work a five-day week of approximately 35 to 45 hours, depending on hourly or salary status.

Nice To Haves

Beauty industry experience.
Customer service experience.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top-line revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Hold the team accountable for delivering an exceptional client experience.