UNIQLO Retail Loss Prevention Agent - Memorial City

UNIQLO•Houston, TX

2d•Onsite

About The Position

The Retail Loss Prevention Agent helps maintain a safe shopping environment for customers and employees and supports inventory management and shortage reduction. The role focuses on safety, inventory management, and reducing shortages at the store. The agent serves as a protection and safety specialist and reports to the Loss Prevention Manager and Store Manager. The agent trains store team members on loss prevention and safety standards, supports shoplifter identification and apprehension in accordance with company guidelines, and works with store leadership to strengthen loss prevention culture. The role also includes investigating inventory issues, promoting proper procedures, supporting audits and inventory counts, inspecting safety compliance, identifying risks, and maintaining confidentiality. The position averages 40 hours per week based on business seasonality and requires schedule flexibility, including nights, evenings, and weekends, with open weekend availability.

Requirements

Strong knowledge of computer applications, including security software, CCTV equipment, Excel, Word, and PowerPoint.
Strong verbal and written communication skills.
Knowledge of federal, state, and local law.
Knowledge of surveillance and security equipment and installations.
Ability to travel to stores within the assigned area.
Ability to work for extended periods standing or walking on the sales floor.
Ability to effectively communicate with customers and store personnel.
Ability to calculate figures and amounts such as discounts and percentages.
Ability to lift and carry up to 50 pounds.
Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 50 pounds.
Ability to maneuver around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
Ability to work a flexible schedule that meets business needs, including nights, evenings, and weekends; open weekend availability is required, with religious exemptions considered.
High school diploma or GED.

Nice To Haves

Bachelor’s degree in Criminal Justice or a related field.

Responsibilities

Train store team members on loss prevention and safety policies, procedures, and standards; monitor compliance and notify store management or the Loss Prevention Manager of violations.
Ensure the LP team can identify, apprehend, and detain shoplifters according to company guidelines.
Build productive relationships with store leadership and associates.
Lead associate awareness efforts and generate leads related to internal investigations.
Emphasize proper inventory management, investigate issues, and educate the team on correct procedures.
Ensure understanding of and compliance with shortage reduction strategies.
Work with leadership to strengthen the loss prevention culture.
Partner with the Loss Prevention Manager to ensure compliance with company policies and procedures.
Inspect compliance with company safety policies and procedures during store visits, and provide direction and training to identify and correct opportunities.
Identify safety or loss risks and promptly notify store and loss prevention management to prevent accidents.
Support loss prevention management with audits and inventory counts.
Maintain full confidentiality.
Assist with special projects as assigned.

Benefits

Medical, dental, and vision coverage for full-time employees.
401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2%, for full-time employees.
Paid parental leave.
Fertility benefits, including IVF.
Life insurance.
Short-term and long-term disability insurance.
HSA/FSA options.
Employee Assistance Program.
Vacation and personal time off.
Sick and wellness time off.
30% employee merchandise discount.
Commuter benefits.
Employee referral bonus.