Retail Lead Generator- Fort Worth/White Settlement Territory

Berkeys Air Conditioning, Plumbing & Electrical•Fort Worth, TX

8d•$20 - $30•Onsite

About The Position

Berkeys Plumbing, A/C & Electrical is hiring a full-time Retail Lead Generator to represent the company at multiple retail partner locations throughout the assigned Fort Worth/White Settlement territory in the Dallas–Fort Worth area. This is a territory-based role rather than a permanent assignment to one store. Store assignments may change based on business needs, staffing coverage, customer traffic, and program performance. Employees receive a monthly schedule listing assigned stores, workdays, and hours. The role involves engaging retail customers in conversations about their HVAC and home-comfort needs, explaining Berkeys services and promotions, and scheduling appointments for HVAC service, repairs, tune-ups, and system estimates. No HVAC experience is required; training, tools, and support are provided. Starting pay is $20 per hour plus commission, with top-performing Lead Generators earning approximately $25–$30 per hour including performance-based incentives. Open availability for evening and weekend shifts is required, and holiday availability may be needed depending on retail hours and business needs. Reliable transportation is required to travel between assigned stores and to the Southlake office for meetings, orientation, onboarding, and occasional training. Consistent and reliable attendance is essential. Berkeys has served North Texas homeowners since 1975 and has more than 250 professionals. The company describes its environment as collaborative, supportive, and performance-driven, with training and career-growth opportunities.

Requirements

Outgoing, energetic, and comfortable approaching customers.
Strong verbal communication and customer-service skills.
Ability to build rapport quickly and keep conversations engaging.
Self-motivated and driven by goals, commissions, and incentives.
Comfortable asking customers to commit to an appointment.
Dependable, punctual, and able to work independently with limited supervision.
Adaptable to changing store assignments, schedules, customer traffic, and business priorities.
Ability to work effectively with different store teams, managers, and customer groups.
Ability to accept coaching and adjust approach when needed.
Valid driver’s license.
Reliable personal transportation.
Open availability for evenings and weekends.
Ability to travel regularly between retail locations within an assigned DFW territory.
Ability to stand and walk for four to eight hours during an assigned shift.
Ability to occasionally lift or move up to 25 pounds.
Ability to use a smartphone, email, text messaging, Microsoft Teams, and web-based applications.
Ability to successfully complete required company and retail-partner background-screening requirements.

Nice To Haves

High school diploma or GED is preferred.
Prior retail, sales, customer-service, promotions, appointment-setting, or lead-generation experience is preferred but not required.

Responsibilities

Greet and engage customers inside assigned retail partner locations.
Start friendly, professional conversations about customers’ HVAC and home-comfort needs.
Educate customers about Berkeys’ HVAC services, maintenance, repairs, system replacements, and available promotions.
Ask open-ended questions to identify potential customer needs.
Generate qualified leads and schedule appointments for service and sales teams.
Accurately enter customer and appointment information into company systems.
Walk throughout assigned store areas and proactively engage potential customers.
Build positive relationships with retail store associates, department leaders, and management.
Maintain company displays, signage, and promotional materials in clean, professional condition.
Meet established lead-generation, customer-engagement, attendance, and performance expectations.
Attend required meetings, training sessions, role-playing activities, and coaching sessions.
Accept and apply coaching to improve customer engagement, lead quality, and performance.
Communicate store activity, customer concerns, scheduling issues, and operational needs to leadership.
Represent Berkeys and retail partners professionally, honestly, and ethically.
Follow company and retail-partner policies and procedures.

Benefits

Starting pay of $20 per hour plus commission; top performers can earn approximately $25–$30 per hour including performance-based incentives.
Unlimited performance-based earning potential.
Robust paid time off plan and Birthday PTO.
Medical, dental, and vision coverage for employees and eligible family members.
401(k) retirement plan with company match.
Life insurance.
Short-term and long-term disability coverage.
Flexible Spending Account options.
Employee Assistance Program.
Legal services and identity-theft protection options.
Ongoing sales, product, and professional-development training.
Career-growth opportunities.
Employee appreciation events.
Collaborative, supportive, and performance-driven environment.