Retail Lead Generator- Arlington/Mansfield Territory

Berkeys Air Conditioning, Plumbing & Electrical•Mansfield, TX

3d•$20 - $30•Onsite

About The Position

Berkeys Plumbing, A/C & Electrical is hiring a full-time Retail Lead Generator to represent the company at multiple retail partner locations throughout an assigned Arlington/Mansfield-area territory in the Dallas–Fort Worth region. This is a territory-based position rather than a permanent assignment to one store. Store assignments may change according to business needs, staffing coverage, customer traffic, and program performance. Employees receive a monthly schedule with assigned locations, workdays, and hours. Open availability for evenings and weekends is required, and holiday availability may be needed. Reliable transportation is required to travel between stores and to the Southlake office for meetings, orientation, onboarding, and occasional training. The role involves engaging retail customers in friendly conversations about HVAC and home-comfort needs, educating them about Berkeys services and promotions, generating qualified leads, and scheduling appointments for service and sales teams. No HVAC experience is required; training, tools, and support are provided. Compensation starts at $20 per hour plus commission, with top-performing lead generators able to earn approximately $25–$30 per hour including performance-based incentives. Berkeys has served North Texas homeowners since 1975 and has more than 250 professionals. The company describes its environment as collaborative, supportive, and performance-driven, with training and career-growth opportunities. Consistent and reliable attendance is essential.

Requirements

Outgoing, energetic, and comfortable approaching customers.
Strong verbal communication and customer-service skills.
Able to build rapport quickly and keep conversations engaging.
Self-motivated and driven by goals, commissions, and incentives.
Comfortable asking customers to commit to an appointment.
Dependable, punctual, and able to work independently with limited supervision.
Adaptable to changing store assignments, schedules, customer traffic, and business priorities.
Able to work effectively with different store teams, managers, and customer groups.
Able to accept coaching and adjust approach when needed.
Valid driver’s license.
Reliable personal transportation.
Open availability for evenings and weekends; holiday availability may be required based on retail hours and business needs.
Ability to travel regularly between retail locations within an assigned DFW territory and to the Southlake office for meetings or training.
Ability to stand and walk for four to eight hours during an assigned shift.
Ability to occasionally lift or move up to 25 pounds.
Ability to use a smartphone, email, text messaging, Microsoft Teams, and web-based applications.
Ability to successfully complete required company and retail-partner background-screening requirements.
High school diploma or GED preferred.

Nice To Haves

Prior retail, sales, customer-service, promotions, appointment-setting, or lead-generation experience is preferred but not required.

Responsibilities

Greet and engage customers inside assigned retail partner locations.
Start friendly, professional conversations about customers’ HVAC and home-comfort needs.
Educate customers on Berkeys’ HVAC services, maintenance, repairs, system replacements, and available promotions.
Ask open-ended questions to identify potential customer needs.
Generate qualified leads and schedule appointments for service and sales teams.
Accurately enter customer and appointment information into company systems.
Walk throughout assigned store areas and proactively engage potential customers.
Build positive relationships with retail store associates, department leaders, and management.
Maintain company displays, signage, and promotional materials in a clean and professional condition.
Meet established lead-generation, customer-engagement, attendance, and performance expectations.
Attend required meetings, training sessions, role-playing activities, and coaching sessions.
Accept and apply coaching to improve customer engagement, lead quality, and performance.
Communicate store activity, customer concerns, scheduling issues, and operational needs to leadership.
Represent Berkeys and retail partners professionally, honestly, and ethically.
Follow company and retail-partner policies and procedures.

Benefits

Starting pay of $20 per hour plus commission; top performers can earn approximately $25–$30 per hour including performance-based incentives.
Unlimited performance-based earning potential.
Robust paid time off plan and Birthday PTO.
Medical coverage for employees and eligible family members.
Dental coverage for employees and eligible family members.
Vision coverage for employees and eligible family members.
401(k) retirement plan with company match.
Life insurance.
Short-term and long-term disability coverage.
Flexible Spending Account options.
Employee Assistance Program.
Legal services and identity-theft protection options.
Ongoing sales, product, and professional-development training.
Career-growth opportunities.
Employee appreciation events.
Collaborative, supportive, and performance-driven environment.