Retail Key Holder
About The Position
Goodwill is hiring a 3rd Key Holder / Cashier for its new store in Olean. This role combines front-line customer service and cashiering with leadership responsibilities supporting daily store operations. The Key Holder performs opening and closing procedures, secures the store, and serves as Manager on Duty when needed. The role also supports and trains Store Associates and assists with sales-floor, donation-door, merchandising, and donation-processing activities. This is described as a hybrid role that offers the opportunity to build leadership skills while maintaining front-line experience. Goodwill highlights internal career advancement opportunities, development and training programs, and a supportive team environment. Compensation is $17.00–$18.00 per hour based on experience. Full-time employees may be eligible for bonus opportunities.
Requirements
- At least 1 year of retail experience.
- Strong cashiering and customer service skills.
- Ability to lift up to 50 lbs and work on your feet for extended periods.
- Flexible schedule, including evenings and weekends.
- Customer-focused, confident communication, reliability, flexibility, and ability to lead by example.
Nice To Haves
- Keyholder or leadership experience is highly preferred.
Responsibilities
- Provide excellent customer service as a primary cashier and create a positive checkout experience.
- Operate the register and ensure accurate cash handling and POS transactions.
- Perform opening and closing procedures, including securing the store.
- Serve as Manager on Duty when needed and provide support and direction to team members.
- Train and assist Store Associates to maintain strong performance.
- Support sales-floor, donation-door, and merchandising activities.
- Assist with donation processing, including sorting, pricing, and meeting production goals, as needed.
Benefits
- Career advancement opportunities, including Assistant Manager and Store Manager.
- Development and training programs.
- Supportive team environment focused on growth, learning, and impact.
- Full-time employees may be eligible for bonus opportunities.
- Ongoing review of pay and benefits to remain competitive.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
