About The Position

cabi is hiring a part-time Key Holder for its outlet team in Cincinnati. The role supports store success by providing personalized styling and customer service, building customer relationships, supporting sales goals and store performance, and helping create a positive, collaborative team environment. The Key Holder may serve as Manager on Duty when assigned and helps coach and support Sales Associates. The position also assists with merchandising, inventory and shipment processing, cash management, bank deposits, store organization, and maintaining company standards and a clean, welcoming store. Pay is $14.00–$16.00 per hour.

Requirements

  • Strong communication and people skills.
  • Passion for fashion, styling, and customer engagement.
  • Leadership mindset and ability to motivate and support a team.
  • Organized, dependable, and able to multitask in a fast-paced environment.
  • Comfortable using Microsoft Office and POS systems.
  • Flexible availability, including nights, weekends, and holidays.
  • Ability to stand and walk for extended periods.
  • Ability to lift and carry up to 50 lbs occasionally.
  • Comfortable climbing ladders and step stools as needed.

Nice To Haves

  • Previous experience as a Key Holder, Supervisor, Retail Associate, or in a similar role.
  • High school diploma or GED.
  • At least 1 year of retail experience.

Responsibilities

  • Deliver personalized styling and customer service to guests.
  • Build customer relationships through outreach and clienteling programs.
  • Support sales goals, KPIs, and daily store performance.
  • Assist with phone orders and customer inquiries.
  • Lead by example on the sales floor with energy, professionalism, and positivity.
  • Help create a fun, collaborative, high-performing work environment.
  • Serve as Manager on Duty when assigned.
  • Support Sales Associates through coaching, communication, and teamwork.
  • Assist with daily operations and uphold company standards.
  • Assist with merchandising and maintaining visually appealing displays.
  • Support inventory, shipment processing, and store organization.
  • Handle cash management and bank deposits accurately and with integrity.
  • Help maintain a clean, organized, and welcoming store environment.

Benefits

  • Opportunity to grow into retail leadership.
  • Employee break area.
  • Supportive and collaborative team culture.
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