Retail Key Holder - Cincinnati
About The Position
The Part-Time Key Holder at cabi Outlet supports store leadership, sales performance, daily operations, and an exceptional customer experience. The role involves personalized styling and service, building customer relationships, supporting sales goals and store performance, and assisting customers with phone orders and inquiries. The Key Holder leads by example on the sales floor and may serve as Manager on Duty when assigned. They also support and coach Sales Associates, help maintain a positive team environment, assist with merchandising and inventory tasks, handle cash management and bank deposits, and help keep the store clean, organized, and welcoming.
Requirements
- Previous retail experience as a Key Holder, Supervisor, Retail Associate, or in a similar role is preferred.
- Strong communication and people skills.
- Passion for fashion, styling, and customer engagement.
- Leadership mindset and ability to motivate and support a team.
- Organized and dependable, with ability to multitask in a fast-paced environment.
- Comfort using Microsoft Office and POS systems.
- Flexible availability, including nights, weekends, and holidays.
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 lbs occasionally.
- Comfortable climbing ladders and step stools as needed.
Nice To Haves
- High school diploma or GED preferred.
- At least 1 year of retail experience preferred.
Responsibilities
- Deliver personalized styling and customer service to make guests feel valued.
- Build customer relationships through outreach and clienteling programs.
- Support sales goals, KPIs, and daily store performance.
- Assist with phone orders and customer inquiries.
- Lead by example on the sales floor with energy, professionalism, and positivity.
- Help create a fun, collaborative, and high-performing work environment.
- Serve as Manager on Duty when assigned.
- Support Sales Associates through coaching, communication, and teamwork.
- Assist with daily operations and uphold company standards.
- Assist with merchandising and maintaining visually appealing displays.
- Support inventory, shipment processing, and store organization.
- Handle cash management and bank deposits accurately and with integrity.
- Help maintain a clean, organized, and welcoming store environment.
Benefits
- Opportunity to grow into retail leadership.
- Fashion-focused, customer-centered environment.
- Supportive and collaborative team culture.
- Dynamic workdays where no two shifts are the same.
- Employee break area and supportive store environment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
