Retail Key Holder

Skechers • Tulalip, WA

21d

About The Position

As a Key Holder, also known as a Floor Leader, at Skechers, you will contribute to store operations and mentor team members to deliver exceptional customer service. In this entry-level management role, you will oversee daily operations, support sales goals, and help maintain a premium shopping environment. The position offers opportunities to develop retail leadership, customer service management, and store operations skills, with potential for career advancement in retail management.

The starting rate is $20.22 per hour, with an hourly range of $20.22–$21.45. Skechers is a global lifestyle brand offering footwear, apparel, and accessories. The company is committed to a safe, inclusive, and respectful workplace and provides equal employment opportunities. Reasonable accommodation may be available to qualified applicants and employees to support performance of essential job functions.

Requirements

• Must be at least 18 years of age at the time of application.
• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to address issues that arise in the store.
• Organizational skills to manage inventory, staffing, and operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Ability to act with confidentiality and urgency.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.

Nice To Haves

• High school diploma or equivalent preferred, but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality preferred, but not required.

Responsibilities

• Engage with customers and provide expert advice on Skechers products to help them find the right fit and have a positive shopping experience.
• Supervise daily operations, including store opening and closing procedures as required, and maintain security protocols and operational standards.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets using effective selling techniques and promoting key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer shopping experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Career advancement opportunities in retail management.
• Additional benefits and perks will be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed