Retail Key Holder

Goodwill of Western New York•City of Olean, NY

21d•$17 - $18•Onsite

About The Position

Goodwill is hiring a 3rd Key Holder / Cashier for its new store in Olean. This hybrid role combines primary cashier and customer-service duties with leadership support for daily store operations. The employee may serve as Manager on Duty, help direct and train team members, and support sales-floor, donation-door, merchandising, and donation-processing activities. The position offers opportunities to develop leadership skills and advance to Assistant Manager or Store Manager.

Requirements

At least 1 year of retail experience.
Strong cashiering and customer-service skills.
Ability to lift up to 50 lbs and work on your feet for extended periods.
Flexible schedule, including evenings and weekends.
Customer-focused, confident communicator who can take on a leadership role when needed; reliable, flexible, and leads by example.
Live Goodwill's values: Own It, Dare to Excel, Be Bold, Be Extraordinary, and Win Together.

Nice To Haves

Keyholder or leadership experience is highly preferred.

Responsibilities

Provide excellent customer service as a primary cashier and create a positive checkout experience.
Operate the register and ensure accurate cash handling and POS transactions.
Perform opening and closing procedures, including securing the store.
Serve as Manager on Duty when needed and provide support and direction to team members.
Train and assist Store Associates to maintain strong performance.
Support sales-floor, donation-door, and merchandising activities.
Assist with donation processing, including sorting and pricing, and meet production goals as needed.